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Customer Care Corner

2010 Harley® Bikes

2009 Harley® Bikes

Pre-Owned Harley® Bikes

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it by clicking here

By: jack independence,MO

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"Thank you Denise/Motorcloths for your superior customer support! You went above and beyond searching/locating/shipping the out of stock item I was on the hun for ... :) If we ever ride through your area, we will make a stop without a doubt! PAdams/Seattle 04 Road King Classic"

By: Anonymous Seattle,WA

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"Very Happy I didnt think I could own a Harley Davidson so I July 09 I Purchased a Kawasaki 125 and after a few months learned I had made a mistake it was way to small for my needs granted It helped Me relearn to ride again but I was still disappointed I thought You know you only live once and gave Blue Springs Harley Davidson a try they where able to trade my bike in for a Cool XL1200C Black Sportster I was very surprised how well it handles Cory and Diana where very helpful in making this Dream come True Thank YOU "

By: James Independence,MO

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"I recently bought an older trade in at BSHD.Two days later it had a couple of things go down on it.Even though I purchased it "as is" sales manager Ken Stone reimbursed me for a fair amount of my repair bill,something he legally didnt have to do.I truly believe they want a satisfied customer.Thank you Ken."

By: Dresden Topeka,KS

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"The Blue Springs Harley Davidson dealership is top of the class all the way. From the moment I walked in until the purchase was made on my new bike; I was treated as a valuable friend and customer. Follow up by various members of the staff has been terrific. As a first time buyer and rider I was a bit hesitant to ask questions. Beverly put me at ease immediately and answered my questions openly and in a very friendly manner. I never once felt as if I were being treated like an idiot as other dealerships (motorcycle and auto) have done in the past. When I have returned to the dealership to check out other items of interest, every member of the staff I meet, greets me openly and warmly. I never recommend any business to friends and family; but I have recommended Blue Springs Harley Davidson to all my friends, family, and acqaintances and will continue to do so. I think this dealership and the staff who work there are great (I never use that word); they are the very best at what they do and I am glad to be able to commend them for it. Make sure all the staff see these comments; they deserve to know they are appreciated. "

By: Marc Kansas City,MO

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By: JODY NEWTON,KS

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"driving from Kansas to new york and had to stop and pick up a few things. very friendly people, would stop again when in the area"

By: michael oneonta,NY

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"Our salesman Cory was great he answered all questions we had about the bikes. Since we had tough time deciding on what bike we wanted. Went to another dealership in town the salesman could not answer a lot of questions we had on a specific model. I think that guy was interested in just selling a bike. Everyone at Blue Springs was very helpfull. Looking forward to ringing the bell again at Blue Springs Harley Davidson"

By: Nick Kansas City,MO

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By: JODY NEWTON,KS

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"BSHD is awesome. In March 2009 we bought my husband an Ultra Classic and in June 2009 we came back and bought myself and my son bikes. Harry, Tina and the merchandise girls are the bes. BSHD has the best selection of womens clothes in the whole KC area and beyond. When you walk in the door you immediately feel like you are part of the Harley experience. You all do a great job at making people feel welcome and showing what that everyone who walks through that door is important. Thank You for your dedication to your dealership and customers. It great to have such a wonderful place so close to home."

By: Clarence & Melody Independence,MO

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"This is long over due, your service department is outstanding. From the time that they had to rent a truck to pickup my bike after I hit a deer to the extra effort that they made to get the most out of after market headers. But what really drove it home was on my last trip. There were twelve people from different parts of the county sitting there waiting out the rain and the talk came around to dealerships. Almost everyone of them had a complaint about their local dealer except me. That really drove home what a outstanding service department that you have. If there was a higher rating than 5 the service department has earned it. Thanks again "

By: Oliver Excelsior Springs,MO

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"Your dealership was way more fun and relaxed then the one in my home town. My wife and I are glad we made the trip to get my beautiful bike. Thanks "

By: Kyle Topeka,KS

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"Doug in service is awesome. He is a mojor part of the reason i reccomended BSH to my friend when buying a bike. I can call or visit with a problem and the service department is always there to help. Rex is a good salesman and knows hot to communicate with his customers. Vickie in motorclothes is fantastic, always helpful and gets me to buy more stuff than i wanted... "

By: George Blue Springs,MO

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"Pat in parts was great to work with! Got me lined out on my new Rhinehart exhaust, power commander and air filter"

By: Anonymous Indpendence,MO

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" I would like to say that your sales person Harry Dorman sure made my dealings with you very comfortabe, and easy even when writing the check. Thanks Harry Mark Howard"

By: Mark Olathe,KS

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"Had a FLHS 11 years ago, bought another brand last summer...... you cant replace a HD, thanks to Kent and Dianne I am back on a HD again, thanks!"

By: Brian Blue Springs,MO

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"Seamless performance from the staff!!My first Harley Davidson,2009 Crossbone,your sales man Harry Dorman is the bombdiggity of salesmanship!!My new family,my new bike,wind in my face again,I'm alive again...THANXX"

By: jeff indep,MO

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"My hometown dealer rocks! "

By: LaurieAnn Blue Springs,MO

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"I bought a 2009 Dyna Super Glide and the sales and financing department treated my as if I were family. They were fast with all the details of the sale. Thank You Blue Springs HD "

By: Derrick Raymore,MO

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"Harry Dorman did a great job answered all questions, was knowledgable and very helpful. I purchased an '09 Road King for an early Christmas present - best Christmas ever! Thanks for all the help."

By: Ron Warrensburg,MO

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"My wife an I purchased two Harley Davidson motorcycles from Blue Springs Harley Davidson this weekend and I must say it was one of the most pleasurable purchasing experiences either of us have ever had. Everyone we came in contact with were genuinely friendly, knowledgeable, and eagerly answered all of our questions. Beverly Harvey sets the bar high and was awesome to work with. This business should be a model for others to follow."

By: Michael Silver Lake,KS

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"this is our first harley, an bev an tina made it one we will never forget! they gave me the bike i was wanting without any hassels. we now know what it feels like to be part of a speical family. we thank you so much, you could never known the joy you all brought into our life. thanks again"

By: james independence,MO

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By: Anonymous Independence,MO

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" Thanks to Beverly, my wife and I are proud owners of our first Harleys. We had no intention of buying at the moment, only pricing. Bev was very helpful and not pushy. We ended up getting two used bikes and are very glad we did. Thanks for all the assistance, it was a great experience. "

By: harold smithville,MO

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"Once inside the door, you are "hooked". Everyone in each department makes you feel like you belong. The service is outstanding! Live north, but love going south just to see the FAMILY."

By: Victoria Liberty,MO

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"on 7/26/08 we came into the dealership to look at pre-owned electra glide classic,after talking with rex gist he told us the bike just sold,and that they had no more used ones in that model,but that they did have an 2008 model if we wanted to look at it,it was just what we wanted.rex took care of us every step of the way,explaining about the bike,functions of the bike,credit,financing,and told us about the incentives h-d had out as well as a road- ready package that come with it. we got the acessories we needed thanks in part to rex and tim martin in parts,it was a wonderful buying experience,i will tell anybody that is looking for a harley to go to blue springs harley-davidson. also thanks to david worth for having a fantastic staff and dealership. toby truex"

By: toby garden city,MO

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"Your staff is the best. Doug in service is a great asset for your company."

By: Don Blue Springs,MO

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By: jeff independence,MO

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"What a great shop! I live 5 miles from the north store. But I would much rather travel to a place that remembers me. I spend a lot of money, so I expect a little respect and understanding on my purchases and service. The north store doesn't even remember who I am or what I ride. Even after $18,000 worth of purchases. I have been impressed from day one with the Blue Springs store. And since then, everyone has remembered me. Even after a $100 purchase."

By: Tex Kansas City,MO

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"I have had a number of cycles over the years but this is my first Harley. Rex was amazing on my initial visit. His great knowledge of Harleys answered questions I would never have even thought of. He helped me get the bike of my dreams that very day. One month and 2000 miles later I could not be happier. "

By: Mitch Blue Springs,MO

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"I have purchased a lot of Cars, Motorcycles, and Boats in my life. No transaction has even been close to the amazing experiance we had at Blue Springs Harley Davidson! Diane in finance went above and beyond. Beverly was extremely friendly and informative. I have refered 2 and plan on refering 3 more. Thank you much!!!!"

By: Larry kansas city,MO

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"My husband and I bought our first Harley October 2007. We have been very happy with our purchase and are now back buying our second Harley, this time it's for me. Thank You Kent for all your help. The whole Harley team at Bluesprings has been great to us!"

By: Jenny Kansas City,MO

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"GREAT EXPERIANCE! Rex is an awesome sales person that truly helps to make the experiance one you will always remember. I bought my bike through Rex and have referred five others who have bought bikes through Rex."

By: Jim Greenfield,MO

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"I have dealt with every HD dealer in the city(Kanasa City) and none of the others come close to the GREAT experience my wife and I had at BSHD.Even tho we live 5 min from our local shop we will ride the 40 min it takes to get to you.your whole staff made us feel like family and went out of thier way to help with anything we needed.THANK YOU!!!!"

By: Steve Olathe,KS

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"I would highly recommend Blue Springs H.D. to everyone. The shop is awesome and all of the staff were very, very nice. They acted like they appreciated my business. The easiest and most pleasant buying experience I've ever had. When it's time to trade, I will definitely go back."

By: Tom Springfield,MO

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By: Charley Lexington,MO

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"Satisfied 100% with all the staff!!!"

By: Jeremy Warrensburg,MO

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